Shipping & Delivery
5. July 2023 2023-07-13 21:36Shipping & Delivery
Thank you for choosing Saudi Boutique as your trusted online store.
We are committed to providing you with a seamless and reliable shipping and delivery experience. Here's everything you need to know about our shipping methods and estimated delivery times:
Order Processing Time:
Once your order is placed, our dedicated team begins processing it promptly. We strive to process and prepare your order for shipment within 2 business days, excluding weekends and holidays. Please note that during peak seasons or promotional periods, there may be a slight delay in order processing, but we will always keep you informed of any changes.
Shipping Method:
At Saudi Boutique, we partner with DHL Express, a global leader in express shipping services. DHL Express ensures fast and secure delivery to your doorstep. We have chosen this reputable shipping provider to offer you reliable and efficient shipping solutions.
Shipping Costs:
Shipping costs are calculated based on several factors, including the destination, package weight, and dimensions. The exact shipping cost will be calculated during the checkout process, and you will have the opportunity to review it before finalizing your purchase. We aim to provide competitive shipping rates and ensure you receive the best value for your money.
Estimated Delivery Time:
Once your order has been processed and handed over to DHL Express, the estimated delivery time will depend on your location. Generally, you can expect your package to arrive within:
- Domestic Orders: 2-5 business days
- International Orders: 3-7 business days
Please note that these are estimated delivery times and may vary depending on factors such as customs clearance, local postal services, and unforeseen circumstances beyond our control. We provide tracking information so you can monitor the progress of your shipment and stay updated on the estimated delivery date.
Tracking Your Order:
Once your order is shipped, we will provide you with a tracking number via email. This tracking number allows you to track the progress of your package online. You can use the tracking number on our website or the DHL Express website to monitor your shipment's journey from our warehouse to your specified delivery address.
Shipping Restrictions:
While we strive to provide shipping services to various locations, there may be certain regions or countries where shipping restrictions apply. If we are unable to deliver to your desired destination, we will notify you promptly and provide alternative options or cancel and refund your order accordingly.
Customs and Import Duties:
For international orders, please be aware that customs fees, import duties, and taxes may be levied by your country's customs office. These charges are the responsibility of the buyer and are not included in the product or shipping costs. We recommend contacting your local customs office to understand the regulations and potential fees applicable to your order.
We aim to ensure that your orders are processed and delivered efficiently. However, please understand that some factors, such as customs procedures or unforeseen delays, may occasionally affect delivery times and are beyond our control.
If you have any questions or concerns regarding the shipping and delivery of your order, please don't hesitate to contact our customer support team. We are here to assist you every step of the way and ensure your satisfaction.
Thank you again for choosing Saudi Boutique. Happy shopping!
